Ordering terms.
Review these policies before placing an order. Replace the highlighted starter wording with your final business terms before launch.
Orders & Availability
Orders are subject to availability. An order is not considered confirmed until the required payment or deposit has been received and confirmation has been issued.
Custom Cakes
Custom cake quotations are based on size, servings, design complexity, flavours, materials, setup and any additional services requested. Design changes may affect the final price.
Seasonal Orders
Seasonal products may have limited quantities, fixed collection dates and order cut-off dates. Once an ordering period closes, additional orders are not guaranteed.
Payments
Available payment methods may include secure online payment, bank transfer, or another approved method. Orders may remain pending until payment has been verified.
Cancellations & Refunds
Replace this section with your final cancellation, refund, transfer and credit policy before launch.
Pickup & Delivery
Customers are responsible for collecting orders within the confirmed pickup window. Delivery availability, fees and timing are subject to location and scheduling.
Allergies
Add your final allergy and cross-contamination statement here.
Photos & Design References
Inspiration photos may be used as creative references, but exact replication is not guaranteed. Final work may vary based on size, materials and artistic interpretation.
Acceptance
By placing an order, the customer confirms that the submitted information is accurate and agrees to the applicable ordering terms.